Character is missing on PDF export - OBIEE 12c (SOLVED)

When there are Croatian, Turkish or other "non English" language characters in a report, and you want to export report to PDF format or send it via agent in PDF formar, they go missing on PDF export.

This issue has been identified and verified as the following bugs in OBIEE 12c:

• Bug ID: 21306102
• Bug ID: 20023426
• Bug ID: 20795751

Workaround is described below. Paths shown in the example are from Linux distribution.

First you need to create directory "fonts" into path: $MW_HOME/bi/common

After that download fonts from this link and move it to folder "$ORACLE_HOME/bi/common/fonts". Restart all OBIEE services ("$MW_HOME/user_projects/domains/bi/bitools/bin/stop.sh" and "$MW_HOME/user_projects/domains/bi/bitools/bin/start.sh").

Now, you can make export to PDF and check if your special characters are present in your PDF. In mine, everything works like a charm! :)

Cheers!